MIB3 SatNav problems

All Volkswagen T-Roc related discussions
Impala
Posts: 2147
Joined: Sat May 12, 2018 3:03 pm

Re: MIB3 SatNav problems

Post by Impala » Mon Oct 19, 2020 9:54 pm

If you look in the car settings menus, you should find an entry for System Information.
1.5 TSI DSG R-Line MY19 Indium Grey, rear view camera, park assist.
Ordered 22/06/18
Built w/c 25/03/19 :(
With dealer 13/05/19 :P
Collected 20/05/19 :D

Impala
Posts: 2147
Joined: Sat May 12, 2018 3:03 pm

Re: MIB3 SatNav problems

Post by Impala » Tue Oct 20, 2020 8:51 am

Hi Tonyj / htpeargo,

I tried your 3 post codes in my Mib2 SatNav -
ST17 4JL
NR7 0PW
CV37 0AH

They were all found and the map showed the correct locations.

If the problem only affects certain post codes, then it is most likely due to the map data, so check the version you have as per my earlier post and below. Hawkeye (and others) had some issues with post codes on the Mib2 system and these were fixed with map updates.

If you can't enter any post codes, that could still be due to the map data but might also be an issue with the Infotainment software which only the dealer can update.

I would check/update the map data first and if the problem persists then you should ask the dealer if there are any software updates for the Infotainment system. Even if you report this as a fault, VW are likely to say it is in the map data and that they are not responsible as it is from a third party and you need to take it up with them. We all know that is nonsense, as it is VW who have a contract with the third party to supply map data and only they have sufficient clout to get anything fixed. Sadly, we know they don't do this for the vanishing speed limits.

There are 2 places where the Mib2 map version can be found, but yours may be different. The first is using the Menu touch button on the right side of the Infotainment screen, scroll right and select Settings then scroll down to find System Information. For the second, touch the Settings icon in the SatNav map view then scroll to find Version Information.
1.5 TSI DSG R-Line MY19 Indium Grey, rear view camera, park assist.
Ordered 22/06/18
Built w/c 25/03/19 :(
With dealer 13/05/19 :P
Collected 20/05/19 :D

htpeargo
Posts: 87
Joined: Thu Aug 06, 2020 8:20 am
Location: Midlands

Re: MIB3 SatNav problems

Post by htpeargo » Tue Oct 20, 2020 9:48 am

Hi Impala Thanks for your help Appears MIB3 is very different I Cannot find the software level of the Nav system apart from 20.9. Appears the MIB 3 system is very different . I can switch to sports mode but cannot get the performance monitor either. looks like a trip to the dealer
Ordered 18th July
Build date w/c 14 sept
Troc Sel
Winter Pack
Side assist
Park assist
Sports Pack
Rear View Camera
Lumber support
Picked up 15oct 20

Deleted User 925

Re: MIB3 SatNav problems

Post by Deleted User 925 » Tue Oct 20, 2020 12:25 pm

htpeargo wrote:
Tue Oct 20, 2020 9:48 am
I can switch to sports mode but cannot get the performance monitor either.
Performance monitor is only on the R :P ;)

htpeargo
Posts: 87
Joined: Thu Aug 06, 2020 8:20 am
Location: Midlands

Re: MIB3 SatNav problems

Post by htpeargo » Tue Oct 20, 2020 12:40 pm

Thanks Clear as mud in the manual and web I thought that may be the case Thanks again
Ordered 18th July
Build date w/c 14 sept
Troc Sel
Winter Pack
Side assist
Park assist
Sports Pack
Rear View Camera
Lumber support
Picked up 15oct 20

Impala
Posts: 2147
Joined: Sat May 12, 2018 3:03 pm

Re: MIB3 SatNav problems

Post by Impala » Tue Oct 20, 2020 1:28 pm

htpeargo wrote:
Tue Oct 20, 2020 12:40 pm
Thanks Clear as mud in the manual and web I thought that may be the case Thanks again

Yes it's a strange one ... the manual was written long before the R appeared, yet it describes the Performance Monitor in great detail. The manual is full of similar confusion and often small print will say 'may depend on equipment levels and country' without providing details.
1.5 TSI DSG R-Line MY19 Indium Grey, rear view camera, park assist.
Ordered 22/06/18
Built w/c 25/03/19 :(
With dealer 13/05/19 :P
Collected 20/05/19 :D

sametdo
Posts: 49
Joined: Sat Apr 25, 2020 3:30 pm

Re: MIB3 SatNav problems

Post by sametdo » Tue Oct 20, 2020 5:31 pm

htpeargo wrote:
Tue Oct 20, 2020 12:40 pm
Thanks Clear as mud in the manual and web I thought that may be the case Thanks again
Don’t worry - you’re not missing much. Mostly a gimmick unless you’re doing a track day.
T-Roc R 2.0 TSI 4Motion 300PS 7-speed DSG 5 Door
Colour: White Silver
Upholstery: Flint Grey/Titanium Black

Ordered - 21/4/20
BW39 (w/c 21/9)
Delivered 13 October 2020

Deleted User 925

Re: MIB3 SatNav problems

Post by Deleted User 925 » Tue Oct 20, 2020 9:36 pm

sametdo wrote:
Tue Oct 20, 2020 5:31 pm
htpeargo wrote:
Tue Oct 20, 2020 12:40 pm
Thanks Clear as mud in the manual and web I thought that may be the case Thanks again
Don’t worry - you’re not missing much. Mostly a gimmick unless you’re doing a track day.
And if you're doing a track day, you'll go through a hedge looking at it anyway :lol: :lol: ;)

htpeargo
Posts: 87
Joined: Thu Aug 06, 2020 8:20 am
Location: Midlands

Re: MIB3 SatNav problems

Post by htpeargo » Wed Oct 21, 2020 8:37 am

Right Guys I think I may have found answers to some of the issues. Firstly Mib 3 is totally new to Mib 2. The new Trocs with mib3 head units have a built in Sim paid for 3 years by VW to give access to the internet. We car connect gives you access to a number of features. One being a free tracker. You must make sure your privacy settings are open to allow background updates to take place. I now have postcode updates on satnav. Blue trainer as depicted in manual and on web appears in a different format in the digital cluster as individual icons. Hope this helps.
Ordered 18th July
Build date w/c 14 sept
Troc Sel
Winter Pack
Side assist
Park assist
Sports Pack
Rear View Camera
Lumber support
Picked up 15oct 20

Bigwheel
Posts: 48
Joined: Tue Apr 23, 2019 12:39 pm
Location: West of Scotland

Re: MIB3 SatNav problems

Post by Bigwheel » Wed Oct 21, 2020 11:14 pm

Friend has bought Tiguan - on satnav he can’t use a contact address on his Bluetoothed iPhone as a satnav destination.

You try and select from contacts by browsing and picking the address icon within the contact (that shows an address and postcode) but it then just displays a blank destination address page with something like “no address data” - and not even a postcode field to enter!

I have also been told about the same fault on a 2019 A3.

Can you pick an address from your phone contacts in satnav?
1.5 SEL, Manual, Rear Camera, Lumbar Adjust, White Silver, Roof Rail Delete.
Kangaroo ECU update success Sept.'19
Ordered July '18, Collected January '19.

Post Reply