We connct app

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Joined: Sun Apr 22, 2018 5:52 pm

We connct app

Post by Baz » Tue Jun 29, 2021 8:28 am

Recently renewed the security plus element of the we connect app. Worked fine for a month but I have had no communication with the car for 2 weeks now and the car thinks its 250 miles away from my current location where i was on holiday. Anyone had same problem? or who should I complain too?

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Joined: Sun Mar 17, 2019 7:38 pm

Re: We connct app

Post by twist » Tue Jun 29, 2021 8:57 am

It’s a hopeless app. Always has been. Very poorly designed and frequently goes down. I can’t remember the last time I even used it.

I complained to VW about it several times but just got the same “oh we will send your feedback to the team” and nothing ever got fixed.
UK 1.5 DSG R-line in Indium Grey
Keyless, park assist, rear view cam, driver assist pack plus, lumbar support
Ordered: 11/12/19 / Collected 20/03/20

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Pine Man
Posts: 183
Joined: Sat Mar 07, 2020 8:57 am
Location: West Sussex

Re: We connct app

Post by Pine Man » Tue Jun 29, 2021 9:45 am

Have to agree with Twist, it's an absolute waste of time and frequently shows my car to be unlocked with the windows open in a different location to where I parked it.

I can't actually see much use from it apart apart from my last car, which was electric, and I was able to turn on the heating or aircon in advance of using it - sometimes!
UK R-Line 2.0 TSI DSG 4M
Indium Grey Metallic Black
Lumbar Support Reverse Camera
Ordered 2/3/20
Collected 10/8/20

Posts: 961
Joined: Fri Oct 12, 2018 2:36 pm

Re: We connct app

Post by Hawkeye » Tue Jun 29, 2021 10:49 am

Never had an issue with it and strangely I find it quite useful, although I have to admit I only use it for sending destinations direct to the car's Sat Nav
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus

Ordered 20-10-18
Collected 19-03-19

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