We connct app

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Baz
Posts: 6
Joined: Sun Apr 22, 2018 5:52 pm

We connct app

Post by Baz » Tue Jun 29, 2021 8:28 am

Recently renewed the security plus element of the we connect app. Worked fine for a month but I have had no communication with the car for 2 weeks now and the car thinks its 250 miles away from my current location where i was on holiday. Anyone had same problem? or who should I complain too?

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twist
Posts: 1565
Joined: Sun Mar 17, 2019 7:38 pm

Re: We connct app

Post by twist » Tue Jun 29, 2021 8:57 am

It’s a hopeless app. Always has been. Very poorly designed and frequently goes down. I can’t remember the last time I even used it.

I complained to VW about it several times but just got the same “oh we will send your feedback to the team” and nothing ever got fixed.
UK 1.5 DSG R-line in Indium Grey
Keyless, park assist, rear view cam, driver assist pack plus, lumbar support
Ordered: 11/12/19 / Collected 20/03/20

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Pine Man
Posts: 183
Joined: Sat Mar 07, 2020 8:57 am
Location: West Sussex

Re: We connct app

Post by Pine Man » Tue Jun 29, 2021 9:45 am

Have to agree with Twist, it's an absolute waste of time and frequently shows my car to be unlocked with the windows open in a different location to where I parked it.

I can't actually see much use from it apart apart from my last car, which was electric, and I was able to turn on the heating or aircon in advance of using it - sometimes!
UK R-Line 2.0 TSI DSG 4M
Indium Grey Metallic Black
Lumbar Support Reverse Camera
Ordered 2/3/20
Collected 10/8/20

Hawkeye
Posts: 961
Joined: Fri Oct 12, 2018 2:36 pm

Re: We connct app

Post by Hawkeye » Tue Jun 29, 2021 10:49 am

Never had an issue with it and strangely I find it quite useful, although I have to admit I only use it for sending destinations direct to the car's Sat Nav
R-Line 2.0TSi DSG 4MOTION
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus

Ordered 20-10-18
Collected 19-03-19

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