Disappointing. Mine is a MY20 (I rejected my MY19 due to the kangaroo problem) and for the first few months it did not exhibit the issue but a few times it has done SOMETHING. I can’t say for sure if it’s the roo or just me being a bit too enthusiastic with a cold DSG box but it was very similar to the roo on my rejected car, just much, much milder. If it stays like this and is as infrequent, I won’t bother fussing.
Very disappointing your daughter is suffering twice though. Is it a DSG or manual?